Charity partner guide

Everything your charity needs to get listed, receive donations and make the most of your dashboard.

A floral personalised greeting card beside a bouquet of flowers
Free to join
No annual fees or MADC commission
Your own charity card URL

Getting started

Joining is free. We verify every organisation before its charity page goes live.

  1. 1

    Send your details

    Name, email, phone, charity name, registered number and contact preference.

  2. 2

    We verify your charity

    We aim to respond within 24 hours.

  3. 3

    Complete the agreement

    Check your charity details, choose a category and add an authorised contact.

  4. 4

    Choose how to be paid

    Connect Stripe for direct transfers, or provide bank details for monthly BACS payments.

Before you start

To help us verify your charity quickly, please have the following information ready.

Register your charity
  • Registered charity or nonprofit number
  • Charity website and head office address
  • Account email and telephone number
  • Authorised signatory
  • Bank details and proof of account for BACS only

Payments & monthly reports

Choose the payment route that works for your charity.

Stripe

Donations are transferred directly to your connected Stripe account.

Stripe controls the transfer timing for your account.

BACS

We transfer the previous month’s donations on the first Monday of each month.

You’ll provide bank details and proof of the account during onboarding.

Making a Difference Cards takes no commission. Payment processing charges may apply; supporters can choose to cover them at checkout.

Your monthly reports

Reports are generated on the first Monday of each month and are available in your dashboard.

Monthly report contents
MonthDonationsAfter feesGift Aid ODSReport XLSX
Previous month Itemised total Net total Download Download

Gift Aid schedules are supplied where applicable and must only be used for Gift Aid reclaim. Donor contact details appear separately only when the supporter has agreed to share them.

Your dashboard

Everything you need to track activity, manage your charity page and help supporters find your cards.

  • Track orders and donations
  • Download monthly reports
  • Update your charity profile
  • Upload card designs
  • Download promotional assets

Use your own card designs

Submit JPG, PNG, GIF, TIF or PDF artwork from the dashboard. Up to six designs can be templated at one time. Keep the charity logo off the front artwork; your logo and charity description are added inside each card.

Offer alternative gifts

Add a gift supporters can choose in lieu of a present. We’ll need an image, website description, recipient message and the donation amount you would like to request.

Promote your unique URL

Download ready-to-use campaign images and videos personalised with your logo and charity URL, alongside suggested social copy.

Respect supporter choices

Purchaser details are shown for marketing only when the supporter opts in. Gift Aid data is provided separately for reclaim purposes.

Frequently asked questions

Does it cost anything to join?

No. There are no annual fees and Making a Difference Cards takes no commission. Payment processing charges may still apply.

Do we need Stripe?

No. UK charities can choose Stripe for direct transfers or BACS for a monthly payment from Making a Difference Cards.

When are BACS payments made?

The previous month’s donations are paid on the first Monday of each month.

Where can we find our reports?

Monthly reports are generated on the first Monday and made available from the Donations area of your dashboard. A Gift Aid ODS file is also provided where applicable.

Can we use our own card designs?

Yes. Upload JPG, PNG, GIF, TIF or PDF artwork through the dashboard. We can template up to six designs at a time and will email you when they are ready.

What promotional support is available?

Your dashboard includes ready-to-use promotional images and videos, personalised with your logo and unique URL, plus suggested social copy.

Can we add alternative gifts?

Yes. Send us an image, website description, the text card recipients should see and the donation amount you would like to request.

Ready to make every card count?

Send us your charity details and we’ll aim to be in touch within 24 hours.